Delivery is free all over the UK, parcels are sent via Evri Standard shipping
Yes! We charge a flat rate of £14 for international shipping and we usually use UPS Expedited
Changed your mind? No problem! Time Frame for Returns: Customers have the right to return their purchase within 14 days from the date of receiving the item. Condition of Returned Items: Products must be returned in their original, mint condition. This means the item should be unused, undamaged, and accompanied by all original packaging and accessories. Initiating a Return: To initiate a return, contact our customer service team within the 14-day period and provide your order details. We will guide you through the return process. Return Shipping: Customers are responsible for the return shipping costs unless the item is defective or the return is a result of our error. Processing Refunds: Upon receiving the returned item and confirming it is in mint condition, we will process your refund. The refund will be issued to the original method of payment within 14 days of receiving the returned item. Exceptions: Certain types of items are exempt from this return policy, including personalized or customized goods or digital products.
CustomerService Email: info@crystalbitchcraft.com. Customer Service Phone Number: +443301339211 Our registered company address for returns is 141 Chester Road, Flint CH65DY
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